Effective: July 16, 2025
At Port & Paradise Travel Co., your privacy matters. This Privacy Policy explains how we collect, use, protect, and share your personal information, and outlines your rights under privacy laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
1.1 Personal Information
We collect personal information you provide to us, such as your name, email address, phone number, mailing address, date of birth, passport number, and payment details.
1.2 Travel Preferences
We may collect information related to your travel preferences, including destination interests, room and airline preferences, special accommodations, dietary needs, and loyalty program memberships.
1.3 Technical and Usage Data
When you visit our website, we may collect data such as your IP address, browser type, device information, and interaction data through cookies and similar technologies. Please see our Cookie Policy for details.
2. How We Use Your Information
We use your personal information to:
- Book and manage your travel reservations
- Communicate trip confirmations, updates, and support
- Personalize your travel experience and recommendations
- Improve our services and website
- Respond to inquiries and provide customer support
- Comply with legal and regulatory obligations
3. Legal Bases for Processing (GDPR)
For individuals in the European Economic Area, we process your personal data based on the following legal grounds:
- Your consent
- The necessity to fulfill a contract (e.g., booking a trip)
- Compliance with legal obligations
- Legitimate interests (e.g., customer service, analytics)
4. How We Share Your Information
We may share your information with:
- Travel partners (e.g., airlines, hotels, cruise lines)
- Service providers (e.g., payment processors, email platforms)
- Legal authorities if required by law
We do not sell your personal information.
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal, accounting, or regulatory requirements.
6. Your Rights (GDPR & CCPA)
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your personal data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict certain types of processing
- Receive a copy of your data in a portable format
- Withdraw consent at any time (where applicable)
- Opt out of the sale of personal data (we do not sell your data)
- Not be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us at:
Email: rebecca@portandparadisetravelco.com
7. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze website traffic, personalize content, and improve your experience. You can manage your cookie preferences through your browser settings. For more, see our Cookie Policy.
8. International Data Transfers
If you are accessing our services from outside the United States, please note that your data may be transferred to and processed in the U.S. We use appropriate safeguards to protect your data during international transfers.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Port & Paradise Travel Co.
102 Indian Run Drive
Douglassville, PA 19518
Email: rebecca@portandparadisetravelco.com
Phone: 610-763-1812
